Gala Casino UK
Gala is an industry leader, both online and in the real world gambling scene, and so their online casino is of course highly regarded, although for more reasons than just their brand name. They pride themselves on offering a genuine, immersive casino experience and casino games that can’t be found anywhere else. There is also a choice of joining bonuses to entice new users. Gala Casino is big on putting things into the hands of their players, and this begins with choosing a registration bonus.
One of the things that make Gala Casino so unique is their commitment to bringing a realistic casino experience to your computer at home. They have tried to emulate the class and excitement of a real casino, in their design and it shows, with the lights and sounds that create a really immersive experience. It’s these special touches that make the Gala Casino games so fun to play.
Gala Casino offers a huge variety of games, including Chase Slots, Jungle Jackpots, Space Invaders, Age of the Gods and White King. They also have an extensive range of Gold exclusive games that are not available anywhere else, such as Top Cat and Cashmeleon. As you would expect from industry leaders, all games are high quality, well themed and broad ranging. There are games for every taste.
Their progressive jackpots are huge and the ability to live chat with other people in some of the games really adds to the social aspect of playing and the realism of replicating the casino atmosphere. Gala makes playing in an online casino an event, rather than just a hobby.
When the tiles of the games scrolled over, a short summary of each game is displayed, giving players a quick glimpse of the premise of each one, before committing to a game which is a unique feature and useful for new players or those looking for something different to play.
Gala use Playtech software, which is well respected in the industry and the site loads quickly, is easy to navigate and user-friendly. Some of the games do require a software download, but there are many that are instant play from within the browser, so it is down to personal preference as to which you will want to play.
Many online casinos are beginning to understand the importance for their customers to be able to play games on a tablet or mobile device. Not only can you play all of the Gala Casino games on a mobile device, but they have developed a free, dedicated app for iOS devices which has great reviews across the board on the Apple App Store, scoring around 4.5 stars on average. The app has a much simpler interface than the website which lends itself to use on a tablet or mobile device but maintains all of the modern style of the website. The app also allows users to “pin” their favorite games to the front page, which means less time is spent scrolling through games and more time playing!
Bonuses and Promotions
It is quick and easy to register and join the Gala Casinos site and there is a choice of bonus on registration, (for example 100% up to £400 on slots or 50% up to £200 for roulette) as well as a rare second deposit bonus too, (which includes things such as £100 Roulette second deposit bonus, or £200 second deposit on slots) and finally a Third Time Lucky deposit bonus too (50% up to £200 on slots, 50% up to £100 bonus on roulette) Terms and conditions apply, but these are good deals either way.
There is a VIP membership for those Gala Casino customers who have a little more to spend. Every Monday, there is a 50% VIP bonus and 20% cash back every year. There are also Welcome bonuses such as 100% up to £2,000, as well as various bronze, silver, gold and invite-only platinum levels. Each stage has their own unique perks and promotions, but all come with a personal account manager and VIPA Team Support.
Not only can you feel like a VIP in the casino, but you will also be invited to sports events, sold out concerts and shows, and given the opportunity to have money-can’t-buy experiences, including partying with some big name celebrities.
Comp points are available for players, with one point being earnt for each £10 wagered, and 100 comp points being equal to £1. This conversion does improve as you work your way up the VIP ladder.
Banking and Payment Methods
Gala Casino is said to have a very fast withdrawal and a huge range of ways to deposit and withdraw, including Credit/Debit cards, Paypal, PaySafe Card, Bank Transfer, Neteller, UKash, Eco Card, Click2Pay, ClickandBuy and Skrill.
Security and Fairness
One thing that Gala Casino are big on is customer safety and protecting anyone vulnerable. They have a Responsible Gambling Customer Charter which is focused on providing the tools to help players be in control of their playing habits. They aim always to be responsible with their marketing and promotions and work hard to safeguard players personal information.
Gala Casino offers a 9 question self-assessment for anyone who thinks they may be at risk, and guidelines to anyone on how to stay safe and ensure that a fun hobby does not turn into a problem.
You can access your full transaction history to keep track of your habits, and Gala Casino offers a budget calculator and a time and money diary to keep on top of your gaming.
If a player does feel that they need restrictions, they can set up reminders and prompts for how much time they are spending on the site, as well as a despot limit. For more serious issues, players can set up a time out period, of even a self-exclusion of between 12 months and 5 years. If players feel the need to close down their account, this can be done immediately by the customer services team.
As well as the links to other external sources, Gala Casinos certainly do not hide their commitment to responsible gambling, with a clickable banner clearly seen on most of the pages.
Gala Casino is registered with the United Kingdom Gambling Commission and Gibraltar Gaming Commission.
Gala Casino certainly has some of the best support in the industry with 24-hour support via email, telephone and live chat, all of which are easy to access from the mobile app too. Customers report their queries being answered quickly and that the customer service staff are friendly and helpful.
There is a reason that Gala is so respected in the gambling industry. They are professional and offer a variety of games that appeal to everyone and build on their strong company heritage. Payments are easy and secure and with three separate first, second and third deposit bonuses’ it would be difficult to find a site that rewards you so well from joining. It is clear that their customers are at the heart of everything they do, putting choices and decisions in their hands, but at the same time, making sure they are safe.
As a VIP there are few packages quite as special as those that Gala Casino offers and is certainly a prestigious club to want to be a part of.
There could be more regular bonuses, promotions and offers for regular players (or at least, these could be better marketed – it is hard to find much evidence of them on the site!); however, the three sign up bonuses are so impressive that it really is only a small point.
The emphasis and effort put into making the experience feel immersive and as atmospheric as a real life casino in the comfort of your own home should be applauded and certainly, makes Gala Casino stand out.
Whether you are brand new to the world of online gambling, or someone looking for that VIP treatment from a casino, you can’t really go wrong with Gala!